Last updated: January 2, 2025

1. Identity and address of the responsible party

GRUPO DITESA, formed by Distribuidora Téllez S.A. de C.V., DITESA IT Solutions S.L. and ConversIA, located at Eje Central Lázaro Cárdenas 506, Col. Álamos, C.P. 03400, Mexico City, is responsible for the processing, protection, and safeguarding of personal data provided to us, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties.

2. Personal data collected

We may collect the following categories of data:

• Identification and contact: name, email, phone, RFC, tax or professional address.

• Employment and financial data: position, company, business history, payment information.

• Technical data: IP addresses, institutional emails, and access credentials to internal platforms when applicable.

• Sensitive data: only in cases of security or legal compliance, with prior express consent.

  
  

3. Purposes of data processing

Personal data will be used for the following purposes:

Primary (necessary):

• Identification and verification of customers, partners, and suppliers.

• Compliance with contractual, tax, and regulatory obligations.

• Management of business operations and billing.

• Quality control, information security, and service traceability.

Secondary (optional):

• Sending corporate information, promotions, or events from DITESA and its brands.

• Satisfaction evaluations and institutional communication.

If you do not consent to the use of your data for secondary purposes, you can notify us at atencion@grupoditesa.com.mx.

4. Data transfer

DITESA may share personal data with:

• Companies within the same corporate group (DITESA IT SOLUTIONS, ConversIA).

• Tax, regulatory, or judicial authorities, when legally required.

• Business partners and technology service providers, under confidentiality agreements and compliance with data protection.

In no case will personal information be sold, rented, or transferred to third parties without express consent.

5. Security measures

In accordance with the DITESA Code of Conduct

DITESA Code of Conduct I 2025

The organization applies administrative, technical, and physical measures to protect personal data against damage, loss, alteration, unauthorized access, or use.

All staff is required to respect the confidentiality and ethical use of information according to corporate security policies.

6. ARCO rights (Access, Rectification, Cancellation, and Opposition)

The owner of the personal data can exercise their ARCO rights by sending a request to atencion@grupoditesa.com.mx, indicating:

• Full name and contact method.

• Description of the data regarding which you wish to exercise your rights.

• Documents that prove your identity or representation.

The compliance area will respond within a maximum of 20 business days

7. Changes to the privacy notice

Any modifications will be published on our website:

👉 www.grupoditesa.com.mx/politica-de-privacidad

8. Acceptance

By providing personal data, you acknowledge that you have read and understood this Privacy Notice, and you give your consent for the processing of your information in accordance with the terms set forth herein.

GRUPO DITESA

Committed to integrity, transparency, and the protection of information.

📧 atencion@grupoditesa.com.mx

📍 Mexico City

🌐 www.grupoditesa.com.mx