At DITESA, we have always believed that external success starts with internal innovation. Since our beginnings in 1940, we have constantly evolved, adapting to technological advancements and establishing ourselves as leaders in digital transformation in Mexico and beyond.

The true driving force behind our growth has been our commitment to innovation, sustainability, and international expansion. In 2016, we made a bold decision to reinvent our strategy, focusing on our own technological solutions, continuously enhancing our customer experience and transforming the market.

Keys to Our Success

• Innovation and Our Own Solutions: Since 2016, we have developed unique technologies, such as our conversIA artificial intelligence platform, which is revolutionizing process automation and customer service.

• Strategic Partnerships: Collaborations with tech leaders like Hewlett Packard Enterprise (HPE) and DELL have optimized our infrastructure with hybrid cloud and VPS solutions, providing a competitive advantage for both us and our clients.

• Certifications Supporting Our Commitment:

  • ISO 14001: This certification highlights our environmental management practices, reinforcing our commitment to sustainability.

  • ESR Certification: We have been recognized as a Socially Responsible Company, highlighting our positive impact in the communities where we operate.

  • REPSE Certification: We are certified in the Registry of Specialized Service Providers (REPSE), ensuring our services comply with all labor regulations.

• We Test Our Solutions In-House: At DITESA, we are our first clients. Before offering our solutions, we implement and test them internally to ensure their quality and reliability.

conversIA: Innovation in Artificial Intelligence

One of our greatest milestones has been the development of conversIA, our artificial intelligence platform, which is transforming process automation. This technology has enabled our clients to significantly improve their operational efficiency and eliminate human errors.

Some benefits of conversIA include:

• Automated Helpdesks: Manages tasks and resolves issues in real-time without human intervention.

• Immediate Interactions: Facilitates agile and effective decisions through the integration of business systems.

• Zero Human Errors: Ensures more precise and reliable service.

Global Expansion

DITESA has not only established itself as a benchmark in Mexico but has also expanded its expertise to international markets. Our presence in South America and Europe allows us to offer our solutions to companies worldwide. This growth reflects our ability to adapt to the technological and cultural needs of each region, always maintaining our standard of quality and service.

Commitment to Sustainability

Our commitment extends beyond technology. At DITESA, we are dedicated to sustainable practices, and our ISO 14001 and ESR certifications are proof of this. We implement initiatives such as renewable energy use and recycling programs to reduce our environmental impact.

Innovation Towards the Future: Software Development and AI

DITESA's future vision focuses on advanced software development powered by artificial intelligence. We aim to create tools that not only optimize processes but also help companies predict and adapt to market demands in real-time.

Our 360° service includes:

• Hardware Solutions: State-of-the-art equipment tailored to business needs.

• Custom Software Development: Tailor-made solutions seamlessly integrated with our clients' current systems.

• Specialized Technical Support: A dedicated team ensures the optimal functioning of implemented systems.

• Innovative Financial Solutions: Financing models that help companies maximize profitability and optimize resources.

Towards the Future: More Innovation and Expansion

At DITESA, we don't just offer technology; we live innovation. Our mission is to continue growing internationally, investing in new technologies and establishing strategic alliances to provide solutions that drive our clients' success.

We are more than a technology provider; we are your strategic partner on the path to digital transformation.

Frequently Asked Questions (FAQ)

1. How does DITESA ensure the quality of its technological solutions?
DITESA implements and tests all its solutions internally before offering them to clients, ensuring their quality and reliability.

2. What certifications does DITESA have regarding sustainability and social responsibility?
DITESA holds ISO 14001 certification for environmental management and ESR, recognizing it as a Socially Responsible Company.

3. How does DITESA contribute to the sustainability of its clients?
DITESA offers technological solutions that optimize resource usage, such as energy and paper, helping companies to be more sustainable.

4. In which international markets is DITESA present?
DITESA has a growing presence in South America and Europe, providing solutions tailored to local technological needs.